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FROSTLINE TYCOON / Support

A hand around camp.

Updated: ·iOS development build 0.5.1

Need help with Frostline Tycoon? Email cryoss@cryoss.com. We do not need your password, payment details or an Apple account login.

Report a problem

Include your device model, iOS version, game version and what happened just before the issue. A screenshot or a short description of the affected station helps. Remove personal details before sending files. Do not send a full device backup.

Where is my save?

Progress lives on your device; there is no game account or developer cloud save. Keep the app installed while investigating a save problem. We cannot retrieve a missing save from a game server. A separate iCloud or computer backup may contain an earlier copy.

How do I remove my data?

Use iOS Settings → General → iPhone Storage → Frostline Tycoon → Delete App to remove the app and local data. Offload App is different and can retain data. Existing iCloud/computer backups and information already held by Google are separate. Manage backups with Apple, and email us if you want to request deletion of support messages you sent.

Why is an ad unavailable?

Rewarded ads need a connection and depend on inventory, privacy settings and waiting limits. You can continue ordinary gameplay without them. Where available, open Ad preferences in the game's extras menu to review choices. A test-ad label means that impression does not generate revenue. Never tap ads just to support the developer.

Can I download it now?

The game is being developed for iOS. This site does not currently announce a public App Store release or provide a download link. It contains real development gameplay, not a promise of a launch date.

Contact support

cryoss@cryoss.com